Client Status Codes: PlayReady

The below table provides the status codes and their descriptions, expected UI behavior (if applicable), and comments to include if you report the error to Verimatrix Customer Care.

HTTP Error Code	Message	Description	MDRM Error Code
500	Key ID could not be parsed into a valid UUID	The Key ID is either missing or not in UUID Format in the encoded JWT token sent via the header of the License Request.	MDRM-1103
500	Authorization token is required	The Authorization token itself is missing in the header of the License Request.	MDRM-1101
500	Failed to decode JSON web token; malformed	The Authorization token in the header of the get License request is incorrect.	MDRM-1102
500	Requested content encryption key does not exist	This error is seen as a result of MDRM-806 being returned from VKM. No content key was found for the requested content.	MDRM-1110
500	Unexpected PlayReady HTTP status code when retrieving license		MDRM-1111
500	An error occurred while retrieving license		MDRM-1112
500	PlayReady failed to process request		MDRM-1114
500	An unexpected error occurred while processing the request	Generic error	MDRM-1100
500	Invalid security policy format	The security policy format is incorrect.	MDRM-1116
500	PlayReady DRM not registered	The PlayReady DRM has not been registered.	MDRM-1115