Client Status Codes: PlayReady
The below table provides the status codes and their descriptions, expected UI behavior (if applicable), and comments to include if you report the error to Verimatrix Customer Care.
| MDRM Error Code | Message | Description | HTTP Error Code |
|---|---|---|---|
| MDRM-1100 | An unexpected error occurred while processing the request | Generic error | 500 |
| MDRM-1101 | Authorization token is required | The Authorization token itself is missing in the header of the License Request. | 500 |
| MDRM-1102 | Failed to decode JSON web token; malformed | The Authorization token in the header of the get License request is incorrect. | 500 |
| MDRM-1110 | Requested content encryption key does not exist | One of the requested keys is not found. | 500 |
| MDRM-1111 | An error occurred while retrieving encryption key from backend service | The PlayReady service failed to retrieve keys from the key management service. | 500 |
| MDRM-1114 | PlayReady failed to process request | The license challenge is invalid and cannot be processed. | 500 |
| MDRM-1116 | Invalid security policy format | The security policy format is incorrect. | 500 |
| MDRM-1118 | Authorization token is missing in the subject claim | The authorization token in the header of the get license request is missing in the subject claim. | 500 |
Updated 13 days ago
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