Client Status Codes: FairPlay

The below table provides the status codes and their descriptions, expected UI behavior (if applicable), and comments to include if you report the error to Verimatrix Customer Care.

MDRM Error Code	Message	Description	HTTP Error Code
MDRM-1000	An unexpected error occurred while processing the request	Generic error	500
MDRM-1001	Authorization token is required	The authorization token itself is missing in the header of the License Request.	401
MDRM-1002	Failed to decode JSON web token; malformed	The authorization token in the header of the get license request is incorrect.	401
MDRM-1003	Failed to resolve encryption key for organization		404
MDRM-1004	SPC must be present in request	The Server Playback Context (SPC) in the request body is missing.	400
MDRM-1005	An error occurred while retrieving FairPlay DRM information from the database	The get License request is sent without FairPlay DRM being provisioned for that specific org Id.	404
MDRM-1006	Failed to decrypt payload	The request body in the get license request is incorrect.	400
MDRM-1007	Failed to parse request payload		400
MDRM-1008	Failed to extract SK..R1 from request payload		400
MDRM-1009	An error occurred while retrieving encryption key from backend service		500
MDRM-1010	Failed to encrypt content key		500
MDRM-1011	Requested content encryption key does not exist	One of the requested keys is not found.	404
MDRM-1012	Failed to generate CKC		500
MDRM-1013	Unable to parse assetID from tags	The assetId is not present in the Tags or the content is not parsable.	400
MDRM-1014	An invalid Key ID or Subject was encountered in license request	An invalid keyId or subject was encountered in the license request that prevented the key manager from retrieving the encryption key.	400
MDRM-1015	A timeout occurred while retrieving encryption key from backend service	There was a timeout while contacting the key manager to retrieve a key. The response contains the retry-after header with a randomized retry interval.	503