Getting Started with Dashboard

Verimatrix Counterspy Dashboard provides insights into the risk assessment of protected apps that your users are running on their devices.

Dashboard is available to Verimatrix Counterspy users. If you do not have access, you can upgrade your account through the Platform.

When you protect an app with Counterspy, it is automatically added to the Dashboard service.

Dashboard informs you of risky app instance behaviors at a glance and to optionally respond to detected risky events:

  • See the health of your system in the status bar
  • Filter your risk detections
  • Detect risky behavior at a glance with Dashboard View
  • Single out high-risk app instances and optionally respond with Table View

Dashboard

At the top of the dashboard, both Dashboard View and Table View include the Status Bar, Display Results, and Filter.

Dashboard Screen

Status Bar

Status bar


The status bar shows a summary of the last 30 days' events over all your apps:

Event Datastream

The event datastream is a representative graph of all events of every risk level, including informational, that occurred over the last 30 days.

Health Rating

Health rating is calculated from the number of threat detections and the total number of events over the last 30 days. As the proportion of threats rises, the system is considered less healthy. Health may be Healthy, Medium, or Unhealthy.

The equation is:

Health Rating = 1 - (Detections) / (Detections + Informational Events)

The score ranges from 0 to 1 but is mapped to a scale of 1 to 10 to make it clearer visually. The higher the score, the healthier your instances.

Display Results

By default, the dashboard displays results for the last hour, automatically refreshed every minute. You can change the refresh and time range at the top right of the screen, affecting everything else on the dashboard.


Filter

The Filter allows you to select a range of values to filter the data on fields such as app instance, country, OS version, or device manufacturer.

To open the filter popup, click Filter. The filter affects the entire dashboard. You can apply one or more filters simultaneously from both the instance and device characteristic sections.


Click Apply to update the dashboard with your selected filters.

Click Clear Filters to set all filters to their default, including the time range and refresh rate. You can clear an individual filter by clicking X next to the filter name where it is displayed in the Filters bar


Filters are classified as Instance filters or Device filters.

Instance - Set of filters for filtering instance characteristics

  • Event type - Filters instances by reported event type
  • Package ID - Filters by protected app identifier
  • Risk level -Filter by predefined range (low, medium, high) or use the slider for a customer range
  • Country - Filter by geographic location of the app instance
  • App Instance - Filter by the unique identifier of the app installed on one user device
  • User Identity Tag - Filter by operator-defined end user identifier

Device - Filters by reported device characteristics

  • OS - Filter by OS type (e.g. iOS, Android)
  • OS Version - Filter by exact OS version (e.g. iOS 13.0)
  • Manufacturer - Filter by device manufacturer
  • Model - Filter by device model