Client Status Codes: Verimatrix Key Manager
The below table provides the status codes and their descriptions, expected UI behavior (if applicable), and comments to include if you report the error to Verimatrix Customer Care.
| HTTP Error Code | Message | Description | MDRM Error Code |
|---|---|---|---|
| 400 | Invalid key length; must be either 16, 24 or 32 bytes, 128/192/256 bits | The key length does not match one of the predefined byte lengths. | MDRM-805 |
| 400 | Encryption context is invalid | MDRM-812 | |
| 401 | Authorization token is required | The request is missing an internal authorization token. | MDRM-801 |
| 401 | Failed to verify JSON web token; unauthorized | The JWT is invalid or unauthorized. | MDRM-802 |
| 401 | Failed to decode JSON web token; malformed | The JWT is invalid or unauthorized. | MDRM-810 |
| 404 | Failed to resolve encryption key for organization | The key was either missing from the database or could not be retrieved. | MDRM-803 |
| 404 | Unable to retrieve requested leaf key | No content key was found for the organization and subject signaled in the JWT during a license request. This can happen when organizations have multiple accounts and sign the JWT using a service access key from the wrong account, or when they signal the wrong subject in the JWT. This error code returned by VKM to the Widevine, Fairplay, and Playready Services result the following errors returned to the client: - Widevine - MDRM-717 - Fairplay - MDRM-1011 - PlayReady - MDRM 1110 | MDRM-806 |
| 500 | An unexpected error occurred while processing the request | Generic error. | MDRM-800 |
| 500 | Failed to generate leaf encryption key | An error occurred when trying to create a new leaf encryption key in the database for the encryption context. | MDRM-804 |
| 500 | Failed to derive encryption key | The derivation of the encryption key failed and a key was not returned to the client for decryption. | MDRM-807 |
| 500 | An error occurred while retrieving leaf key from the database | The leaf key could not be found in the database. | MDRM-808 |
| 500 | An error occurred while creating leaf key in the database | The leaf key was not found in the cache and the operation failed when trying to create a new one in the database. | MDRM-809 |
| 500 | Unknown derivation method for leaf key | The derivation method does not match one of the supported internal methods. | MDRM-811 |
Updated 2 months ago